Privacy Policy - Castle

Castle, under India’s Digital Personal Data Protection (DPDP) Act 2023, DPDP Rules 2026, and the Information Technology Act 2000 can well as Consumer Protection Act 2019; regards its Indian user’s data privacy and security with paramount importance. This privacy policy explains how we collect, use, store and protect your information when you use castle streaming services and download the CastleTV android application for a glitch-free experience of K-Drama, Bollywood regional & more. It does so for full transparency and in line with the Indian government's citizen-first data ethics policy.” You understand your data well be handled responsibly during the time of transition (1 Year) to DPDP through the Castle app/platform, you have read and understood all agreements below.

1. Data Collection: Principle of Minimization

To improve your viewing experience, Castle collects only the data that is needed and stays away from anything private.. We never aggregate superfluous personal data to avoid many of the all too common risks that undermine users’ trust. That includes some limited usage data (types of material you watch, search queries for K-dramas or Bollywood blockbusters or regional films, streaming time, offline download selections) to offer customized recommendations that are relevant to Indian consumers. To optimize players’ experience for well-used Android handsets in the context of India, where mobile network bandwidth is particularly poor outside of big cities and metropolitan areas, we also gather some basic device telemetry (such as model and OS version as well as network type).

2. Data Usage & Cookie Policy

Importantly, Castle never requires user registration, so we never receive your name, address, phone number, payment information or any other data that could be used to track you. We use your data only to ensure our services stay afloat and improve (for example, optimizing adaptive streaming for poor connections), follow Indian data laws, and provide you with personalized content recommendations. In order to make it easy for you to withdraw consent as required by DPDP Rules 2026, we utilize temporary, non-intrusive cookies used to remember your preferences (language settings, high contrast mode and K-drama subtitles). These cookies are not used to track activity outside of Castle (with the exception of our Twitter feed and blog, both dependent on third parties) and can be turned off by changing your device’s preferences without affecting functionality.

3. Data Security, Storage & Disclosure

Pursuant to the data localization requirements of the DPDP Principles 2026, all information collected is protected by SSL encryption and securely retained on servers located in India. We retain data logs only for the minimum length of time required by law and implement technical controls such as access limitations, regular security evaluations, and data backup processes. We will immediately inform the affected users and India’s Data Protection Board of such data breach within 72 hours, as stipulated in the DPDP Rules 2026. We disclose only as necessary Indian law, court–ordered or regulatory disclosure requirements; we do not rent, sell or share voluntarily provided your Personal Information with other people or nonaffiliated companies for marketing purposes.

4. Policy Updates & Contact Information

This policy could be adjusted to reflect the DPDP Rules 2026 changes, new laws, or enhancements we make on our platform. Users will be notified of any such substantial updates via a prominent in-app pop-up, and such updates will also appear in the section "Settings > Legal" together with an indication of the revision date. If you continue to use Castle after an update, then you have agreed to the new terms. If you have any questions about your privacy or security, feel free to reach out to our Support Team in India: From the App > Get Help & Support. They will take all efforts to handle the issues within limits prescribed under DPDP Rules 2026.